Help centerPayments & refunds

Payment deducted but no booking

Unconfirmed charges reverse automatically. Keep the order number.

Updated August 2026

If money left your account for an order that did not confirm, it is refunded automatically. That is a payment-aggregator reversal, not a MakeMySquad wallet.

Bank reversals typically take 5–7 working days. Check My account → Bookings first — a confirmed order will already show tickets.

If a deduction persists beyond that window, contact the team with the order number, the last four digits of the payment instrument, and the approximate time of the charge.

Do not pay a second time for the same night until the first attempt has either confirmed or reversed.

Still stuck? Contact the Coimbatore team.