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Refunds and cancellations

Check your event’s cancellation deadline; if the host cancels, everyone is refunded.

Your cancellation deadline is set by the event’s refund policy. Check the exact terms on the experience and your booking before you pay or cancel. Eligible refunds return to the original payment method.

If the host cancels the experience, every booking is refunded in full automatically. You do not need to raise a ticket for that case.

Bank reversals typically settle in 5–7 working days. The Refund Policy on this site is part of the Terms of Service.

There is no single cancellation window for every experience. The policy shown when you book determines eligibility, including any stated treatment of platform fees.

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